I'm trying to install my new card. But I have to delete the old video driver. Now if I do this, and the new card doesn't work, then I won't get any monitor and won't be able to use my computer at all. The one I have to remove is the Intel(R) Graphics Media Accelerator Driver. I'm feeling a little bit panicky about doing this. Any advice about what I can do to make sure I can still use my computer if I do this and the new card has a problem?

the default video driver should let you use your monitor...will be crappy though..you should not have to remove old video driver for new card...just plug in the new one and install its driver

Well I never really had any problems with installing new GPU's. However, if you run into any problems or need some help. Contact me.

Step one says that you have to delete the driver. And when I plug it in without deleting, I don't get a display. I'm told that is because of a driver conflict. The driver I have to delete IS the default driver.

Moondark, what card are you putting in? Usually when you install a new graphic card, upgrading from onboard graphics, you have to uninstall existing drivers. Use your device manager to find any display driver and delete that one. Afterwards, if it dont pick up the display through your graphic card, put it back into your on board graphics, and find the driver corresponding to the card.

Sometimes, you may have to load your BIOS to toggle between AGP and onboard by the way.

Okay, I don't know what BIOS is. Where did all my teckie friends disappear to??? Oh yeah, China, and other parts not Omaha.....

When your computer is turning on hit Del to enter setup. Sometimes its different but most of the times its Del.

Ok, the first thing you should do is: Make a copy of the driver for your current video card. All you need is a disk and the location on your computer. Usually you can create a backup disk that will do this automatically (restores all the factory defaults) or you may already have one depending on who you got your computer through.
Then you can go ahead and remove the old driver. Your card should work (I have been through this with an older computer of my own). If not, simply use the disk to re-install the driver.
Also, if you have windows you can use the control panel, performance and maintenance, system: hardware tab, device manager. This may allow you do switch the new device as the primary, and may also allow you to install without deleting the old driver (again, varies by computer company, windows version, and video card/drivers in question).
I hope this helps. If not you may want to consider asking for professional help.

even if you remove the driver of your old card you will still be able to use your monitor. The resolution will just be bad. You can either make a copy of the driver or download one offline.

Okay, driver was removed. New video card still just gives me a blank screen. Monitor does work, but now, not only can't I run some of the new stuff I have, I can no longer run my WoW. So I'm online trying to find the driver to replace it since in all my dell discs, I can't find the graphics driver. I'm pouring over the dell site and can't find the Intel(R) Graphics Media Accelerator Driver I need. I'm cranky now.

Try going to the intel site. They should have a driver for the old card, not the dell site. Drivers are usually provided by the graphics card company, not the computer manufacturer.

It would be a good Idea to make a system restore point before you start messing with graphics drivers (or any system critical device actually) That way if you do run into some wierd problem you have a known good point to go back to. Additionally you can also use F8 and boot up in safe mode if things don't go well then do a system restore. Also before you install the card I would just go to the new cards www site and dowload the most recent video driver right from the start, as sometimes you can have the same sort of problems when you update the driver later on, so it's best to start-off with the latest one.

Ok I am going to try to help but there is limited information on your system. The Intel(R) Graphics Video is most likely your on-board video on your Motherboard, I am going to guess you bought a AGP or PCI-E video card. Before you can use your new video card you have to go in to the BIOs and turn off the on-board video card this will tell the motherboard to use the AGP or PCI-E video card you have installed in your computer.

After you have done that you should be able to plug your monitor in to the new video card and boot windows normally. Has soon has you get in to windows it should detect the new video card and try and install a driver for it. Most likely it will fail and ask you to install the driver download the newest driver off the vendors web site for the card you bought and run the install. After that it should be working and you can go back to your WoW life!


If you can tell me what model Computer you have I should be able to help you with the BIOs part.

I just want to let you know something cause this has happened to me. Do you know how big your power supply is? I once bought a graphics card that was too powerful for my power supply and you just get a blank screen.

Oh if you have a dell you need to look into this. Its what I have and they only gave me a 250 watt power supply.

List the card.... Wattage could be an issue on this one. As well somtimes in the Bios theres a Video (apperature i believe) This is selected as PCI or AGP.. Switch it from the other. I believe intergrated cards read as PCI, and if this is a AGP card switch it to AGP. I wouldnt have removed the Video drivers to be honest i know it says it but, i would have disabled the drivers first.

Try a RIGHT CLICK on the desktop go to SETTINGS take a look there. I have found that somtimes when there are 2 cards loaded there are monitor 1 and monitor 2. Snoop around there as well