Topic: Who's online
Tom's photo
Tue 01/16/24 06:05 AM
Hi all,when I click who's online I get matches in California when I am in Pennsylvania.Something is wrong here despite me having the correct city,state & zip code.Any help would be appreciated.

PhillyHero's photo
Fri 01/19/24 08:15 AM
Same with me. I sent an email to Mingle2 Support yesterday and have not heard from them yet.
Hopefully they fix this issue. Fingers crossed.

TxsGal3333's photo
Sat 01/20/24 03:16 AM
Who's Online has nothing to do with Matches.. It is showing you Who is Online at that time it normally shows those the closest on line first then the rest..

As far as Matches there is no way to only get those within a Specific area only to show up..

Anyone can Match with anyone...

Set your email filters if you only want those within your area to contact you.. They can see your profile etc but can only contact you if they fit the Specific guidelines you set..

no photo
Sat 01/27/24 09:27 PM
I agree, the Who's Online is no longer sorting they way it use to. Previously it would give the list in order of those closest to you, now only the first few are in the general area. You can even go through several pages and find people online that are in your general location, it seems to be sorting based on who has been online most recently. This new format sucks cause you can no longer find people that are online AND close by.

Mr Good Guy's photo
Mon 01/29/24 10:12 AM
Yes, noticed this too. Terrible change and for what reason?? It was working exactly as it should have previously.

Flatline's photo
Wed 01/31/24 05:29 AM
This is the reply from the support team.

"After doing some research, I confirmed that this is a known bug in the system. We understand that it's frustrating not to be able to use our site or app fully. Although we can't guarantee a quick fix, we appreciate you reporting this problem to us.

Sincerely,
Mingle Support Team"