Topic: Mail instances not showing | |
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Edited by
JW457
on
Sun 12/29/19 01:56 PM
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Hello...I have so far not had trouble with the messaging function on here...
However, today I sent 2x messages to a user (won't say whom here), and neither of them appeared in my 'Mail' view for that person. So at this stage, I don't know (a) whether the mail actually 'went through', and (b) whether something may be wrong with the intended recipient's messaging/profile. If you look at my 'Mail' view - that email will be my last/most recent one sent. To be clear - the last email can be seen in the 'high level' view, but if one were to click on that visible instance, then it does not show in the 2nd-dary view. If you need more detail (ie., user 'handle', etc., I will check back onto you later today. NB - I am a computer systems engineer, so it's not my imagination; there is something wrong here...perhaps in the components I've already fielded above. Regs, JW457 (Jim) |
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Sounds like the mail might have gone to a
deactivated user, have you checked their accounts to see? |
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Edited by
JW457
on
Sun 12/29/19 01:58 PM
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Yep; this user (now that I have your attention) is 'payal'...I went to the profile (sent both messages from there!), and not deactivated / I can access it (ie., not blocked). Those are basic thimgs; I think you have some gremlin in there. ;]
I have to scoot for now, but I will check back a bit later. Good luck with the diagnosing. |
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