Topic: free upgrade
outlander007's photo
Wed 12/18/19 06:03 AM
I wrote the following in the contact us section:

I was wondering if I had met the requirements for the free upgrade, If not what is needed to qualify.

This was the response:

Hello and thanks for your patience,
​
Thank you so much for your suggestion.

As for your concern, our staff will consider to improve this in the future because at present, we have quite many suggestions.


Regards,
Loisy
Customer Support
Not sure my question was understood.

TxsGal3333's photo
Wed 12/18/19 06:23 AM
Not sure what Free Upgrade you are talking about did you find something that you previously filled out, that you understood if you did you would get a free upgrade?

We do not handle any Billing Questions within the forums that has to go to Support.

You might want to send them another e-mail with the links to any thing that said you were offered a Free Upgrade in order for them to answer your question and offer you the Free Upgrade.

Forum Admin
Kristi

outlander007's photo
Wed 12/18/19 06:33 AM
Thanks TxsGal
Will try to get support again, But what I was told that a free upgrade would be given after: 1. was be a member for two months, 2. upload three pictures. and 3. post in forum.

TxsGal3333's photo
Wed 12/18/19 06:38 AM

Thanks TxsGal
Will try to get support again, But what I was told that a free upgrade would be given after: 1. was be a member for two months, 2. upload three pictures. and 3. post in forum.


Did you find that on a site someone I have never heard of them doing it that way.. Not saying it is not true they just don't tell us about promotions for we don't deal with them.

If you found that info on a site someone might want to include the info you have to them.. In order for them to determine.