Topic: whats up with the IM's not working?
kellyboo1's photo
Sun 04/06/14 12:04 PM
I am finding that today the IM's are not working at all or working very poorly? why is that?

soufiehere's photo
Sun 04/06/14 01:43 PM
Okay, I turned ON my IM, turned OFF Stealth,
IM'd 2 people, both times it worked fine.

(Both turned back now :-)

I did notice your profile did not seem to
have it turned ON as it did not manifest?
(Meaning the orange tab/link for IM was not showing.)

To make sure your IM is ON, and Stealth is OFF
you can check here:

http://mingle2.com/user/show_settings
(>>>Account>>>Settings>>>Turn IM ON/Turn Stealth OFF.)

kellyboo1's photo
Sun 04/06/14 02:17 PM
I have my im on and I'm not on stealth. If I have a im and click to go to another page it is never seen again for a longtime. It disappears. Not even with me fooling around with mine. Or it never sends my message it's just twirling around in the corner but never sends.

soufiehere's photo
Sun 04/06/14 02:31 PM
*Was able to set up IM with kellyboo1, her IM came
on her profile page when she restarted, seems to
work fine now..even when switching between pages.

dcastelmissy's photo
Sun 04/06/14 05:47 PM
I've reported my problem before but no help. I can't use IM because the page is split in half to where I can't read the messages at all and make any sense of them; while the left side of the chat box has about a 3/4 inch to 1 1/2 inch column on the left side. Still haven't received any remedy to my problem. Nobody can replicate what I'm trying to explain. Very frustrating indeed and I've got a premium membership.

soufiehere's photo
Sun 04/06/14 07:07 PM

I've reported my problem before but no help. I can't use IM because the page is split in half to where I can't read the messages at all and make any sense of them; while the left side of the chat box has about a 3/4 inch to 1 1/2 inch column on the left side. Still haven't received any remedy to my problem. Nobody can replicate what I'm trying to explain. Very frustrating indeed and I've got a premium membership.

I see your IM is OFF, or Stealth is ON for your profile.
I was going to IM you and see what happens but cannot
while it is OFF.

Do you use the pop-out window or just the small chat box?

soufiehere's photo
Sun 04/06/14 09:00 PM
*dcastelmissy's IM chat box is now working,
twas a font size issue (we emailed while
trying to fix it as the chat could not be read.)