Interesting suggestion but ultimately my job depends on it so I keep doing it to keep a roof over my head. I fully admit that I have no tolerance for this shlt but what I am asking for is advice on how others deal with it not for you to tell me I'm doing it wrong.

...I did....offer sugestions as to how I do it...

I am pretty dumb so I can't answer the ops question....

At work I don't care. I'm getting paid by the hour.

During MY time? I try to avoid them at all costs. This translates into spending a lot of time alone.

Repetitive asinine questions asked?

Interesting suggestion but ultimately my job depends on it so I keep doing it to keep a roof over my head. I fully admit that I have no tolerance for this shlt but what I am asking for is advice on how others deal with it not for you to tell me I'm doing it wrong.
I am in the same boat with you there. Being the quality auditor and group leader in a factory, it is my job to specifically make sure every operator fully understands every instruction for every part they are producing and that every document is filled out properly every day. There are several who make me want to choke them at least a couple of times a week. Especially when the answer is in the op. manual that they just signed off! Sounds like you are handling your people with the utmost professionalism, and that's all we can do. To deal with my own frustration I'll take a break and go outside for a cigarette that I sometimes smoke so quickly that I actually get dizzy, nothing like a little mini nici-buzz! If it's really bad I'll jump in my car for a couple of minutes with something really hard and really loud playing on the radio and just scream aaaaahrrg for a minute. But my favorite thing to do is get in my car at the end of the shift, jump on the gas pedal and tear out of there ahead of all those losers!

I agree, if someone is paying you to do it,,just do it.
It really depends upon the situation but generally I see people as equally significant with different needs and abilities. Different people learn and retain things differently. I guess patience is one virtue I have an overabundance of because I try to assume the best of people and ask that golden question 'what if that were me or someone I love needing help?'

When the stupid attack, I smile and remember that I'm being paid to handle them. I speak slow and politely, using little words. I also have perfected using sarcasm while remaining courteous to release my frustrations in such a way that the idiots dont catch on. The hidden zen master is an excellent approach. Some people strive to set you off. They want you to lose your cool. Never give them the satisfaction! Stay calm. That just ticks them off.

Speaking for myself only, even though I'm getting paid for it, I won't put up with the same questions over and over from the same people. In my job, there is tons of documentation out there. I have no problem teaching someone how to do something, or helping them find the correct documentation, or just going over it with them if they do not understand. But, if they do not take that time to pay attention to what I'm telling them, I do not need to waste my time continuing to answer the same questions for them. It is a waste of time having to repeatedly answer the same questions. There are too many people out there who are too lazy to do anything on their own and just want someone to do it for them. Continuing to do it for them just teaches them that it's ok.

"I try to assume the best of people"

Very correct assumption. There is an extremely low number of people in this world who are evil, truly. (NOT "yours truly".) Most people act belligerent, true, and 88% of the time when I think it's pointed at me, it's due to some other difficulty. (I am a difficulty for most, at best of times.)

I used to know real azzoles in social situations, like at work, people who were shunned by everyone due entirely to their respective repulsive personalities; and when you got through (which I liked to do) the outside veneer of repulsion, inside you found a guy or a woman of extreme kindness and warmth.

That said, I believe that antisocial personality disorder is a true and existing disease, and it can't be cured and is very hard to treat, too, with any degree of success. But the prison population, the rapists, the bank robbers, they still have a heart. I believe that your approaching them with kindness, acceptance or in extreme cases, affection, will not change their behaviour patterns, they will stab you or rip your wallet out of your pocket as soon as you turn around and walk away after being kind and affectionate with them. But BEFORE you turn around, and you are in the process or stage of reaching them, they are touched. And their kind response in turn then is not the put-on well-learned con act; it's at that point a very honest emotion, and it shows gladness of being able to contact a human on a level that is automatic for most, but for people with APD is almost impossible.

When you turn around and they slip you wallet out of your pocket, it's not them doing it; it's their disease.

You can't blame a TB victim who is in the doctor's waiting room with you if you catch TB. You can't blame, personally and morally, a victim of APD for affecting you on the impulse of his disease.

But you have the right and the responsibility to keep yourself disease free; you are morally right to make steps not to catch TB in waiting rooms; you and the rest of society, has the right to decrease the probability of unlawful antisocial behaviour occurring by keeping these diseased people away from society.

I just oppose the punishment element in the correctional system. First, the Correctional system will correct only a very few; and like we can't blame and assume guilt on someone who has TB for having TB, we should give a happy, non-reproductive, but happy and satisfying existence to those who are truly suffering from antisocial personality disorder.

So much about stupid co-workers. They are not vile; they are not evil; they are not dead-weight. They did not ask to be born stupid.

Sometimes making myself aware of the thought in this last previous sentence is the only thing that stands between me and splitting my co-workers' heads with an atom.

Like me, she doesn't have a choice. Answering those stupid questions is in the job description. What she is looking for, and I could also use, are suggestions on how to blow off the steam after the fact.

I usually just smack them upside the head.........

Sure. They operate on the premise of Obtain Information, Pull Tab, Delete Information ..

Slate clean .. ready for NEW information

Patience is a virtue when dealing with people who obviously aren't as gifted in some areas as you are.