Community > Computers & Technology

Post Reply
Topic: Update problem
no photo
Mon 11/02/09 07:34 AM
Edited by crickstergo on Mon 11/02/09 07:35 AM
I have 2 windows updates that keep installing and restarting my computer everyday because it is set on automatic updates. When I look in add/remove programs both are showing as already installed.
KB974455 and KB968389

Please help.
no photo
Mon 11/02/09 07:41 AM
turn off auto update???
no photo
Mon 11/02/09 07:52 AM

turn off auto update???


I'd rather fix the problem than hide it. I tried deleting both updates and re installing those one at a time and then going back to auto update but same thing keeps happening.
SkyHook5652's photo
Mon 11/02/09 08:17 AM
turn off auto update???
I'd rather fix the problem than hide it. I tried deleting both updates and re installing those one at a time and then going back to auto update but same thing keeps happening.
This kind of thing can happen if the update itself is corrupted. It may be that it is not flagging the fact that it the installation was completed. Have you tried re-downloading the update?
no photo
Mon 11/02/09 11:19 AM

turn off auto update???
I'd rather fix the problem than hide it. I tried deleting both updates and re installing those one at a time and then going back to auto update but same thing keeps happening.
This kind of thing can happen if the update itself is corrupted. It may be that it is not flagging the fact that it the installation was completed. Have you tried re-downloading the update?


Yup, tried to delete and re download in many different ways/ after updates downloaded I get installation complete restart computer and after I do update icon in tray pops up for the same update.
jackusmc10's photo
Mon 11/02/09 01:03 PM
where's best place to buy laptop, online or @ some wholesaler if Ilocate one?
jack
RicJL's photo
Mon 11/02/09 02:00 PM
You could try going to the Windows Update web site and disabling those two updates after making sure they are installed, of course.
no photo
Mon 11/02/09 03:26 PM

You could try going to the Windows Update web site and disabling those two updates after making sure they are installed, of course.


How do i make SURE they are installed???

Add/Remove programs says they are. But there a bug somewhere that needs fixing.

Probably best solution would be to just disable those 2.
no photo
Tue 11/03/09 09:03 PM
So I disabled the updates and computer is still showing installed but computer still restarting everyday and says updates ready - same two. If I turn off updates Norton shows needs attention.


no photo
Wed 11/04/09 08:59 AM
Ok...no more problem...don't know why though except my antivirus was updated and the problem went away.
no photo
Wed 11/04/09 10:02 PM

Ok...no more problem...don't know why though except my antivirus was updated and the problem went away.


Norton anti-virus some times does this, as a result of updates needing to access parts of your computer that Norton does not like..
In updating the AV, you more then likely installed a patch to fix this issue...
If you want to try to fix this issue, In the future, if it happens again..
Download and install Ccleaner
do the add/remove, and remove the updates,
Turn off automatic updates
run Ccleaner, it will delete the updates that are pending..
Reboot..
Go to microsofts website, install the updates manually..
Turn back on automatic updates..
Reboot..
Enjoy!



MCSE

Community > Computers & Technology

Post Reply