Community > Posts By > WhereIsMyFeline

 
WhereIsMyFeline's photo
Sat 05/07/16 06:57 PM
My point is, if I have been deactivated, then how can I get on this forum and get to your link, which is the contact us feature on the profile. I appreciate your attempt to help, but the contact us feature needs to keep working when the profile is deactivated. Or there needs to be a customer service number or link outside of Mingle2.

WhereIsMyFeline's photo
Sat 05/07/16 05:39 PM
How long does it take to get to a human? Is it based on whether or not you are a paying customer,

WhereIsMyFeline's photo
Sat 05/07/16 05:37 PM
I had to create a new profile to get on here. I think others on here are speaking based on what happened to their friends.

WhereIsMyFeline's photo
Sat 05/07/16 04:52 PM
Then why won't anyone from mingle talk to me and let me know why I've been deactivated for no reason and why don't they have a published phone number or website for me to contact them and why can't I contact them through my profile since it gets deactivated also and why does it take so long for the case to get to a human (as you put it), it has been over a week. There are more questions than you have provided answers for. On the other hand, you just may not know.

WhereIsMyFeline's photo
Sat 05/07/16 03:18 PM
Hi everyone,

I had my account deactivated. I did not do it myself. The message I get when I try to login says it was automatically deactivated and that mingle2 is researching. If it is found out that it is unwarrented then the account will be re-activated soon. Or something close to that. The problem is that once it's deactivated, you can not contact Mingle2 to ask what the problem is. Nor do they bother to contact you to let you know anything. Further, there is no phone number or website to talk to anyone from Mingle2 with. I have created this temporary account in order to contact them with but more than likely they will not investigate the other account or talk to me about it because it is considered a different member account. So what the moderator said about them not deactivating a members account is not true. Mingke2 has yet to contact me and help me with my case. I am definitely not a scammer and I am on this site for the right reason. I am not a paying customer so I suspect that Mingle2 has deactivated because of that. My username is Whereismylioness. Can someone try to contact me and let me know on this account what message you get?

Thanks

WhereIsMyFeline's photo
Sat 05/07/16 02:45 PM
How do you get you account unlocked and why does Mingle2 lock it without telling you anything.