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Topic: my amount got deducted but subscription not apply
Yogesh Khurana Joined Fri 02/24/23 Posts: 1	Sat 02/25/23 05:46 PM
My amount of 1349 got deducted for 6 months subscription but its not applied

delightfulillusion Joined Fri 06/24/16 Posts: 119333	Sat 02/25/23 09:04 PM
Please contact Support as billing issues are not dealt with in the forums. Here is the link https://mingle2.com/welcome/contact_us

Firefly Anthony Stark Joined Fri 04/17/15 Posts: 50	Tue 02/28/23 06:30 AM
Hi Yogesh, Apologies for the late response. Can you please send a copy of the receipt of your payment to: keith@mingle.com so, I can check and prioritize your account. Thank you for your patience. Mingle2

Unknow Joined Sat 02/04/23 Posts: 16	Sun 03/26/23 11:50 AM
same happened with me also. when i purchased the subscription from mingle2 website amount got deducted but did not get any susbscription. mingle2 support is so worst. i keep sending messages to Mingle2 support chat but no one responds. When i purchased the subscription from app i got the subscription but i need refund of the previous one. who can help me?

Samrat Joined Tue 05/30/23 Posts: 2	Tue 05/30/23 11:04 PM
my amount of 410 got deducted but no 300 coins were added....worst customer support

Rohan Joined Wed 09/13/23 Posts: 1	Fri 09/15/23 11:29 PM
I had paid 820 INR and coins are not deposited to my account. Even after contacting mingle support 2 times there is no response.

George Joined Thu 09/28/23 Posts: 2	Fri 10/13/23 11:44 AM
Same here. No upgraded features. No tickets answered. Absolute scam.

Community > Help