how to reset my account

You need to be more specific of what your problem is there is no re-set???

I’m so frustrated with Mingle2. It’s been six days now since my account stopped working. It asked me to provide a photo for verification and I did twice. Then it said it denied it and now I cannot receive any messages. Nobody will answer me. I can’t get an email back. I’ve posted this probably six times. I’m still paying for this. I have 27 days left on my account. Can anybody just respond to me please with some sort of a explanation? There is no phone number. You can find anywhere to contact Mingle2. It keeps saying there is but it just lied you somewhere else like this and nobody responds.