Topic: My account is not active
HoaPham's photo
Wed 09/28/22 06:47 PM
Even when i am online my last seen is not ACTIVE

soufiehere's photo
Thu 09/29/22 12:11 PM
Your account is deactivated..you can fix that by logging in.

no photo
Mon 10/03/22 04:00 AM
i am facing same problem, i can't get mail from other,

delightfulillusion's photo
Mon 10/03/22 04:10 AM

i am facing same problem, i can't get mail from other,


You will need to upload a profile pic before you can send/receive mail.

no photo
Mon 10/03/22 05:40 AM
i upload my real picture, which I send admin.

no photo
Mon 10/03/22 05:42 AM
i am sending you mail. if u get my mail please let me know

no photo
Sun 10/09/22 12:40 PM
Dear admin. I have created a new account to ask if I can get my old one back please?
I can not recover my password for my old account as I have been locked out of my email account too...due to forgetting my password.
My old handle was yktiwari111@gmail.com
If you could help, I would appreciate it. It has a lot of memories. :rose::rose::rose:
Please advise me.
So now i am not uploaded my picture here because i am frustration about the same problem.

Larsi666 😽's photo
Sun 10/09/22 12:44 PM

Dear admin. I have created a new account to ask if I can get my old one back please?
I can not recover my password for my old account as I have been locked out of my email account too...due to forgetting my password.
My old handle was yktiwari111@gmail.com
If you could help, I would appreciate it. It has a lot of memories. :rose::rose::rose:
Please advise me.
So now i am not uploaded my picture here because i am frustration about the same problem.


Please contact customer support directly. You will see "Contact us" on the top of the page. Account issues are not discussed in the forums.

no photo
Sun 10/09/22 09:20 PM
Larsi666! Customer support team didn't give any response and i am tired about my same problem but no any response from there so i posted my problem here if you have a solution please give me i am in big problem this is my personal privacy issue for this account.

Larsi666 😽's photo
Mon 10/10/22 04:56 AM

Larsi666! Customer support team didn't give any response and i am tired about my same problem but no any response from there so i posted my problem here if you have a solution please give me i am in big problem this is my personal privacy issue for this account.


From my own experience, customer support does response, even if it takes a few days. Please be patient.