I've been using Audials One for many years with no issues.
When I purchased Audials 2021 earlier this year,I removed all previous versions from my pc via "programs and features".
However,when I restart Audials 2021 to install software updates the 2019 version keeps appearing.
Their support team have suggested deleting all related files from registry which sounds drastic as I could accidentally remove something important.
Has anybody on here had this issue and can anyone please advise or give suggestions ?

Thank you.

Revo Uninstaller

has a freeware version -removes all traces (check settings)

DoofusMaximus.

Thanks for the info and will give it a try

Still no joy as old version keeps popping up