Hi,

lately I was chatting with some nice people in Asia. When I asked them whether they checked my profile, the response was that it is not visible, or better said they can't open it.
All they see is my main picture, my age and my religion.
I heard that from two people in different regions and both were on their mobile for accessing the app. I know these two are not scammers so that's out of question.
What could be the issue and what could we do to fix it?
Thank you for your suggestions.

Your full profile can be seen on both the fullsite version and the app.

Thank you delight. I am still wondering why they can't open it.