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Community > Bug Reports

Topic: site keeps logging me out
Darral Joined Tue 08/11/20 Posts: 4	Thu 08/13/20 09:13 PM
I have a premium account and the site keeps logging me out forcing me to log back in every few minutes... whats going on with that?

delightfulillusion Joined Fri 06/24/16 Posts: 119332	Thu 08/13/20 09:39 PM
I know of no issues with the site. Try rebooting. Di Site Moderator

Darral Joined Tue 08/11/20 Posts: 4	Sun 08/16/20 05:10 PM
have tried everything it makes me have to relog in every few minutes! really impossible to reply to messages cause I have to keep retyping them as it won't let me post until I re log bback in its not a tolerable situation... so if you guys can't fix it then how do I go about getting my money refunded?

TxsGal3333 Joined Tue 09/05/06 Posts: 76360	Sun 08/16/20 08:01 PM
have tried everything it makes me have to relog in every few minutes! really impossible to reply to messages cause I have to keep retyping them as it won't let me post until I re log bback in its not a tolerable situation... so if you guys can't fix it then how do I go about getting my money refunded? I have sent this info to Upper Admin in order to let the IT guy know.. And will let them know they need to contact you on this issue. Sorry for the inconvenience.. Keith will be checking with you on this. Forum Admin Kristi

tschibui Joined Sat 08/15/20 Posts: 2	Wed 09/09/20 12:50 PM
have tried everything it makes me have to relog in every few minutes! really impossible to reply to messages cause I have to keep retyping them as it won't let me post until I re log bback in its not a tolerable situation... so if you guys can't fix it then how do I go about getting my money refunded? same issue here

I_love_bluegrass Joined Wed 04/25/18 Posts: 1665	Thu 09/10/20 11:20 AM
Been happening to me for the past several days as well...

TxsGal3333 Joined Tue 09/05/06 Posts: 76360	Thu 09/10/20 11:24 AM
Please contact Support we do not deal with this issue in the forums! They do not respond to this forum. https://mingle2.com/welcome/contact_us Forum Admin Kristi

I_love_bluegrass Joined Wed 04/25/18 Posts: 1665	Thu 09/10/20 11:41 AM
I have sent this info to Upper Admin in order to let the IT guy know.. And will let them know they need to contact you on this issue. Sorry for the inconvenience.. Keith will be checking with you on this. Forum Admin Kristi In August you'd said this.... I never received a message from anyone... Now you say we need to contact them directly?

TxsGal3333 Joined Tue 09/05/06 Posts: 76360	Thu 09/10/20 11:57 AM
I have sent this info to Upper Admin in order to let the IT guy know.. And will let them know they need to contact you on this issue. Sorry for the inconvenience.. Keith will be checking with you on this. Forum Admin Kristi In August you'd said this.... I never received a message from anyone... Now you say we need to contact them directly? I said that I had passed it on. Never said they would contact you automatically only the OP! But still, they do not read this forum and it is not something we deal with. Therefore if you want action you will have to report it as I suggested. Forum Admin Kristi

I_love_bluegrass Joined Wed 04/25/18 Posts: 1665	Thu 09/10/20 01:20 PM
Thanks for the clarification.

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