Topic: VANISHING PHOTOS
keithpl2's photo
Mon 08/05/19 07:12 AM
I've had several exchanges with "Contact Us" over the last few weeks on the above subject. The result of these exchanges have been:

a) "Could you put your question another way; we've not understood it."
b) "We can find nothing wrong."
c) "Congratulations; we confirm that you are not a scammer". I've had 3 of these in recent times!

My issue is: If I select My Profile, my main picture appears, but none of my others do, UNLESS I select 'edit photo'; then they all appear! They are visible, by the way to anyone else !!

If I select 'search', (for any country - after checking "advanced settings" or not doing so) - ALL profiles appear WITHOUT photos, (whether I tick "only profiles with photos", or not): so - no photos appear.

If I respond to 'Who Viewed Me' no photos appear.

However, if I select 'Matches', the profile photos APPEAR!

I tried turning off adblock. No change. My Google settings haven't changed; neither has my pc.

Could you suggest anything?

kpl

TxsGal3333's photo
Mon 08/05/19 07:17 AM
You have 8 photo's up that all appear with no issue... The site has had some glitches lately so that could be part of the problem..

Make sure you re-boot when that happens to see if that helps..

If you have had contact with Support they are the ones that will have to answer this due to we do not deal with Tech Support..


Forum Admin
Kristi..

keithpl2's photo
Mon 08/05/19 07:41 AM
Thank you.

TxsGal3333's photo
Mon 08/05/19 08:09 AM
This thread will be locked due to you already have the same question and it was answered prior..

See this thread https://mingle2.com/topic/578675

Forum Admin
Kristi