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Community > Bug Reports

Topic: profile picture
makeme01 Joined Mon 09/01/14 Posts: 2	Mon 09/01/14 12:23 PM
How do i get my picture on

soufiehere Joined Sat 10/24/09 Posts: 45337	Mon 09/01/14 01:19 PM
Are you trying to upload with a mobile device? http://m.mingle2.com/users/edit_photos Or from a pc? http://mingle2.com/user/edit_photos (M2 does not support Windows-based phones.) Also, Mark's quote on picture file size: "When it comes to uploading images to a Mingle2 account, the actual file size is almost unlimited. The number of pixels in the image, however, is limited to 10 million. In other words, the product of width*length must not exceed 10000000. Pictures should be in .gif, .jpg, or .bmp format."

Hoping4LTR Joined Sat 10/18/14 Posts: 1	Sat 11/01/14 11:42 AM
I am unable to post a picture from a mobile device or desktop pc. Tried numerous times, browsed to photo, selected, hit upload button, no go. But I do get a lot of messages telling me to upload a picture.

charles Joined Wed 07/26/06 Posts: 6827	Mon 11/03/14 10:07 AM
Welcome, Hoping4LTR. Have you made sure that the photos match the format and pixel limit above?

terrieolsen69 Joined Sat 11/29/14 Posts: 2	Tue 12/02/14 05:16 AM
Trying to post a pic from mobile. It says choose a file but there are no files to choose from.

charles Joined Wed 07/26/06 Posts: 6827	Tue 12/02/14 10:39 AM
That must mean you have no photos on the device, terrieolsen69. Or, you may need to change the pathway when you are prompted to choose a file.

7kay7 Joined Sat 05/29/10 Posts: 1	Sat 12/13/14 06:50 PM
My pics were fine before but they're all distorted and stretched now.

charles Joined Wed 07/26/06 Posts: 6827	Mon 12/15/14 10:50 AM
We're aiming to get this corrected today, 7kay7, and we appreciate the post.

charles Joined Wed 07/26/06 Posts: 6827	Tue 12/16/14 04:27 PM
This issue should now be fixed, 7kay7. However, you may have to re-upload any photo which appears distorted.

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