Topic: message alerts
sarahmayj's photo
Wed 02/05/14 12:53 AM
My message alerts have stopped so dont know when message recieved unless go onto site how do i get alerts?

charles's photo
Wed 02/05/14 04:18 PM
It appears that you're still subscribed, sarahmayj, so be sure to check your spam folder for M2 alerts.

soufiehere's photo
Wed 02/05/14 04:31 PM

It appears that you're still subscribed, sarahmayj, so be sure to check your spam folder for M2 alerts.

This worked best for me and others, I placed this
in my contacts of my personal mail:
no-reply@mingle2.com
which expresses acceptance of any notification from Mingle2.

(Often your personal email will put notifications
in the junk email file like Charles noted above.)

mrlaker24's photo
Thu 02/06/14 06:09 PM

I also am not getting message alerts even though I checked the section for mail settings and it
is checked to receive message alerts, why is this, when I think to come on to the site I have messages
from 20 hrs or days ago. No I'm not getting anything in my spam i check that everyday. Please help
with this.

markecephus's photo
Thu 02/06/14 07:29 PM
It should be noted, if you have changed your email address to an address other than the addy used in creating your account, and you haven't updated your Mingle2 account, the notifications will be sent to the email address associated with your Mingle2 account.

Please check your address on the mail settings tab, and ensure it is the correct address. http://mingle2.com/inbox/mail_settings