Topic: Sent messages
pkh's photo
Thu 06/27/13 07:45 AM
I've been trying for days to delete my sent messages and they won't delete

charles's photo
Thu 06/27/13 12:25 PM
Exactly what kind of mobile device are you on, pkh?

Also, are you trying it using bulk deletions or one at a time?

Terriann1's photo
Tue 07/16/13 10:04 AM
I have tried to delete 2 scammers from my sent box but when I checked their names and hit delete they stayed there and it deleted the 3 new messages that I had sent to 3 other people and now Im not sure those 3 people got my message and I can't delete the scammers from sent.
Would appreciate any advice!
Thanks

yellowrose10's photo
Tue 07/16/13 10:06 AM

I have tried to delete 2 scammers from my sent box but when I checked their names and hit delete they stayed there and it deleted the 3 new messages that I had sent to 3 other people and now Im not sure those 3 people got my message and I can't delete the scammers from sent.
Would appreciate any advice!
Thanks


Once a message is sent, then it's sent, even if you delete it on your side.

As far as why you can't delete the other messages from showing on your end, I'm not sure. Are you using a cell phone?

Terriann1's photo
Tue 07/16/13 10:08 AM


I have tried to delete 2 scammers from my sent box but when I checked their names and hit delete they stayed there and it deleted the 3 new messages that I had sent to 3 other people and now Im not sure those 3 people got my message and I can't delete the scammers from sent.
Would appreciate any advice!
Thanks


Once a message is sent, then it's sent, even if you delete it on your side.

As far as why you can't delete the other messages from showing on your end, I'm not sure. Are you using a cell phone?

At first but now I'm using my laptop and I'm afraid to do it again because it might delete others I sent but dont show being read as of yet?

yellowrose10's photo
Tue 07/16/13 10:10 AM



I have tried to delete 2 scammers from my sent box but when I checked their names and hit delete they stayed there and it deleted the 3 new messages that I had sent to 3 other people and now Im not sure those 3 people got my message and I can't delete the scammers from sent.
Would appreciate any advice!
Thanks


Once a message is sent, then it's sent, even if you delete it on your side.

As far as why you can't delete the other messages from showing on your end, I'm not sure. Are you using a cell phone?

At first but now I'm using my laptop and I'm afraid to do it again because it might delete others I sent but dont show being read as of yet?


Once an email is sent, then it is sent whether read or not. It will still be in the other members inbox even if you delete it from your side. There is no way to retract a message sent

Terriann1's photo
Tue 07/16/13 10:44 AM




I have tried to delete 2 scammers from my sent box but when I checked their names and hit delete they stayed there and it deleted the 3 new messages that I had sent to 3 other people and now Im not sure those 3 people got my message and I can't delete the scammers from sent.
Would appreciate any advice!
Thanks


Once a message is sent, then it's sent, even if you delete it on your side.

As far as why you can't delete the other messages from showing on your end, I'm not sure. Are you using a cell phone?

At first but now I'm using my laptop and I'm afraid to do it again because it might delete others I sent but dont show being read as of yet?


Once an email is sent, then it is sent whether read or not. It will still be in the other members inbox even if you delete it from your side. There is no way to retract a message sent


Ok thank you for the quick response. Ill try and delete them again :smile:

pkh's photo
Wed 07/17/13 03:16 PM
I'm on iPhone 4

pkh's photo
Wed 07/17/13 03:17 PM

I'm on iPhone 4
also tried it both ways

charles's photo
Wed 07/17/13 09:54 PM
Thank you. We will investigate it.

pkh's photo
Thu 07/18/13 06:15 AM

Thank you. We will investigate it.
thank you

pkh's photo
Fri 07/19/13 11:13 AM
I was able to delete them from a computer but thanks

charles's photo
Fri 07/19/13 02:07 PM
Didn't mean to leave you hanging, pkh, and I certainly could have deleted them for you. We're still running tests to see if we can find a larger bug, of course.

pkh's photo
Sat 07/20/13 08:00 AM
Not a problem thanks Charles