Topic: how to fix problem?
Greenapple1124's photo
Sat 01/07/12 11:03 AM
I signed up ,made profile and now all I can get is my first page at profile and all other pages go gray and will not let me do anything.
Need help .

soufiehere's photo
Sat 01/07/12 11:09 AM
What pages go gray?
Profile seems fine when viewed.
(It says you are 34, but your
profile info says 53..BTW..wrong
birthdate entry?)

Are you using a phone
to access Mingle2?

markecephus's photo
Sat 01/07/12 06:31 PM

I signed up ,made profile and now all I can get is my first page at profile and all other pages go gray and will not let me do anything.
Need help .


Hello Greenapple1124,

What exactly do you mean, when you say the pages go grey?

As Soufie suggested above it could be due to accessing from a mobile device. Mingle2 does not yet fully support mobile apps, though we do have a mobile app in the works, and hopefully will be released soon.

If you are accessing from a PC, then i would suggest updating java.

Java determines how a page is displayed.

Disappearing text, misplaced buttons, overlaps, and missing photos.. all of those are known to be java issues, and may also be related to unsupported mobile apps.