My operating system is windows me. I know it's old but it's what I have to deal with. Anyway, it was running fine until about 3 days ago. I had been using Opera 10.01 as my browser because most of the other web browsers require a newer operating system. When I went online about 3 days ago, I got a pop up message saying there is a newer version of Opera, 10.10. It asked would I like to update. I thought that would be good and so I downloaded it successfully and it installed "successfully," or so it said. After the install, I clicked on the Opera icon on my desktop and I got an error message. It said "Failed to load the Unicode compatibility layer OUniAnsiDLL because one of the library files needed to run this application cannot be found." So.... now I not only don't have access to Opera 10.10, but it apparently wrote over Opera 10.01 and I don't have either. I've tried to go back and redo the download and install and it always says it was a success but then I still get the same error message. I've ran my application recovery CD 3 times and still no luck. In fact, by doing that I got an older version of IE and now I can't upgrade IE either. It gives me a message saying that some of the application didn't install correctly or something like that. I had a problem about 2 months ago that I finally got cleared up but it locked up my system restore and I can't change the date on a restore point. Plus, it's hard to find a free virus protection for windows me. I did use avast and it found and deleted 13 viruses but I still got the same results when I tried to install Opera. I can't install the software for my printer either. It seems I have a problem with windows installer, or some problem with my downloader. Any suggestions would be greatly appreciated! Thanks.

This is a tough one.

When you tried to install Opera ( the older version ) again, did you make sure that you uninstalled the version that was giving you problems??

Yeah, I went to the control panel and removed the newer version and deleted that download. I still get the same message when I try to download and install the older version, Opera 10.01. It says "one of the library files needed to run this application cannot be found." Whatever that is. And as I said, I ran the application recovery disc for windows me and that gave me an older version of Internet Explorer, for some reason. I did have the 6.0 version because that's the latest version that is acceptable for windows me and now when I try to download and install that, I get an error message saying that it didn't install all of the components, or something like that. My printer quit working too and I tried to install the software for it but it still isn't working. I'm about to pull my hair out!

Find what file it is asking for in the error report. If you find it then google the file, copy one copy into windows/system32 and copy one into the programs main directory that may work, this would be a first try. Second, try a different browser if possible, there has to be an older verision or a version of a browser that will work for you, have you tried netscape, or google chrome, or mozilla firefox?

Thanks Carlos. That was a good idea. The message said that "one of the Library files needed to run this application cannot be found." I found the Library files for windows me and downloaded them to windows/system32 like you said. I still get the same message when I try to download and install Opera 10.01 though. The download shows it was successful and the install says it was successful but when I get finished and click on the Opera icon on my desktop, I still get the error message, "one of the Library files needed to run this application cannot be found" and I'm not able to go online with Opera. I can't install the files onto the program's main directory because I can't even access the program. I haven't tried netscape so I may try that. Firefox doesn't have available an older version for windows me. I guess they consider it obsolete. The new version of Firefox and google chrome doesn't work on windows me either. I'm thinking I have some kind of virus?