Topic: Mail not being received
tngxl65's photo
Thu 08/27/09 08:48 PM
Again I have sent emails that are not being received. I sent two emails in two days to the same person and neither once was received. I'm not married, and that's the only filter criteria on her account. And the email doesn't have anything in it that should be filtered, as far as I know.

Very frustrating.

charles's photo
Fri 08/28/09 04:22 PM
There was a word in there that triggered the filter, tngxl65. It was innocent in the context of your emails, of course, so I released those emails - we just added this capability - a short while ago.

The fact is that we are always torn between keeping scammers and perverts from doing damage and being lenient toward our legitimate customers. The bottom line, from our position, is that we are not able to relax these filters. Actually, we might be willing to relax the 30-day thing (where you become "new" to another, non-Friend user if you have not been in contact for over a month).

Periwinkle58's photo
Wed 09/30/09 12:39 PM
Charles,
I have a lot of concerns about the email also. It seems that people who mutual match to me and nudge me and we exchange emails to the point that we are planning to meet and they suddenly stop responding. I'm starting to think all these guys are flakes, then I started reading more stuff about other people having problems. Can you please check into my situation?
Thanks!
Periwinkle

charles's photo
Wed 09/30/09 04:41 PM
Hello, Periwinkle. Since you're concerned that others are not getting such emails, send me an email with the user names of some of the people (do not post them here). Especially after having email dialogue with them, there is no reason for your emails not to make it.