goodmornin,..

not receiving mail on Windows XP,..

is there anything I can check ?

appreciate the help,..

if you have another account like msn or yahoo, send yourself an email to the account you have questions about.

tx for the reply,.

yes,.I tried that already,.. ( from windows ) show it being sent but not received,.

maybe I`ll send myself a mingle message,..lol

well,.lol,..can`t send messages to myself,..

could you send me a message,..it will pop up in my windows mail,..

{{{May}}}

well windows xp is platform your comp is set up on??

just wondering are you talking outlook is givingyou problems

there are many ways we can check that out

but first I would log onto my providers web page and check my mail through there to be sure it is not your providers page giving you trouble

then most providers have a trouble shooting page just for this tells you step by step how to check your outlook set up

yes,...outlook express,.. thankyou,.. lol,..

I found the trouble shoot page and everything looks ok,..

but what is a providers web page ?

as you can see,.. I`m a little computer illiterate,..

appreciate the help caamken,..

the provider is the company you get your email from

example www.aol.com

then log into your account there and see what happens maybe they are doing maintanence

your provider also has a trouble shoot tips for what they need logged in

my provider is huges

they just made changes to there email system so it required some updating on my outlook to get it too work right

well,..I almost logged on to my providers page,..I was too afraid to hit the installation button,..( for help provider ) it`s not my computer,.

but I`m definitely having fun checking all this stuff out,..

I left the page in the infrmation bar for my Dad to look at,..

tx again caamken,.. for your help & resources,..I will show him this page as well,..

I am goin for my walk now,.before I get into something I can`t get out of,..lol

may

have a great day

I was thinking I came across something similar with my outlook before and it wasn't the provider or outlook it was another program blocking outlook from hooking up

after I cleaned all my cookies out and emptied my temp folder this problen went away

There could be million things going wrong. I am judging by the way you axplain the problem, that you have a very little idea of what you're doing with this computer. I am not blaming you.

There is nothing I know about heart surgery or rocket science or cow growing. We can't all be specialists in everything, that wouldn't make any sense.

Unfortunately, in their greed, Microsoft purposefully pre-configures Windows in the worst possible way, to make it incredibly hard for non-specialists, so that they spend money calling for help. That is the whole business idea of Microsoft.

Troubleshooter is worthless, as it is always presupposes that there is nothing wrong with a system, only a user. Forget about it. The best troubleshooter is to type the key words of your problem into a google search box.

There is nothing you'd need to "install", to check you mail using web browser. If a website says that there is something to install, then you should not be their customer, as they are clearly using you in their favor.

You should be able to login to your email through "web entrance" (so to speak) of your email account with your provider by using a browser, just the same as you logging in to mingle. There is no difference.

Lastly, you haven't mentioned this, but, do you see any error messages do to email not working?

can you send email? Sometimes you can send email but not receive..do to the pop and smtp configuration. Who is your mail provider? They might be trying to increase security with SSL or something and a settings has to be changed, happened to me to get warning messages that my email configuration isn't secure so one day they just cut me off until i fixed my configuration.

If you don't understand any of this, it's ok, let me know if you can send email (but not receive) I can help you with the smtp configuration.

just came back from my walk..( yes,.a very long walk )

and just finished reading through all your helpful suggesstions as to why outlook express was not responding,..

gratefully I didn`t "install" anything,..turns out,.the problem was with the service provider,.( and it was just outgoing mail )

but thankyou all for taking the time to respond,..

may

error check xp

my computer

right click primary drive (usually c)

properties

tools

top box error check

box pops up check both

click start/ok

will get message cant run know run next start up click yes/ok

(this will take awhile)

[i usually do it when i am going to do something else]

go to start

shutdown

restart

it will run on its own

I better write that down,...

is it fixed????????

Hi Guys

i need to find a way to crack into an email account which is my dads

he passed away last month and the email provider will not allow access to me due to the data protection act as he is the controller and they are the provider. as they cannot truly know the identity they will not give me the information.

is there any one you know who could help me with this?

Charlie

This would do nothing to solve an email problem. All this does is check your hard disk for errors. It won't cause any harm doing it, but it is a pointless step if your not having any problems that suggest you are having a trouble with your hard drive.

Usually the ISP will reset the password for you (they won't know the pw because it hidden even from them) if you take them in a death certificate and proof that you in fact are the executor of his estate. Otherwise their is usually a process that you can change the password by answering some "secret" questions or having the ISP account info. The later (account info) is only if his email is provided through an ISP(comcast, hughes, aol, etc.). If it is web based(yahoo, gmail, hotmail, etc.) the former(secret question) is probably your only option.