After having a career of body waxing for 17 years, plus using the home kits just for issues like you had yourself, the only thing to really get off the wax is oil. Lavender baby oil is my preference. Poor half a bottle on many rolls of paper towels and go to work. Rub hard to get it all off just so your head doesn't explode. And, next time you may want to invest in a professional. It is easier on your "Hooraa", plus we can see were we may have missed a spot. Good luck with the hair color, and a bit of advise on that is put vasoline around the hairline and ears so that the color you use is not staining your face. Good luck