Topic: msn messenger HELP!!!!!!!!
daniel48706's photo
Thu 02/21/08 04:28 PM
Both msn and yahoo messengers crashed on me the other day. I just finally got yahoo back up and running, albeit an older version, But I still can not get msn messenger back.

When I am able to load it not my computer, it will not allow me to sign in (however I have complete access to everything else as far as msn goes. I tried to go with an older version like I did with yahoo, but msn requires that you be completely upgraded to the most current now.

Can anyone please HEEEEEEEEEEEELLLLLLLLLLLPPPPPPPPPPPP me?


Thank you.

no photo
Thu 02/21/08 04:29 PM
Edited by Gypsy41 on Thu 02/21/08 04:29 PM
you need to change your password

daniel48706's photo
Thu 02/21/08 04:31 PM
is that all? Why then can I siign into hotmail or other msn sites, but not messenger?

I am going to try it though even though I dont understand, lol. Anything to get it back.

Thanks Gypsy.

LadyOfMagic's photo
Thu 02/21/08 04:36 PM
((((((((((Gypsy))))))))))))flowerforyou

Gangreen's photo
Thu 02/21/08 04:41 PM
Are you sure you have uninstalled and reinstalled the programs correctly? Otherwise, you should get a different IM client like Miranda, or Pidgin. That way you only have one program that handles all your IM needs.

daniel48706's photo
Thu 02/21/08 04:44 PM
Thank you gypsy, but it didn't help frown

Are you sure you have uninstalled and reinstalled the programs correctly? Otherwise, you should get a different IM client like Miranda, or Pidgin. That way you only have one program that handles all your IM needs.


I am absolutely sure I took it completely off my computer and then put it back on properly. I even went so far as to reformat my hard drive.

What are you talking about when you mention different im clients like miranda or pidgin?

Gangreen's photo
Thu 02/21/08 04:51 PM
I personally use Miranda which you can get here http://www.miranda-im.org/ . You probably should be pretty comfortable with computers to use that one though.

I used to use Pidgin (formerly Gaim) because it's pretty user friendly.

Both of those support multiple protocols at the same time, like MSN, AIM, Yahoo, IRC, Jabber...etc.

But if you have went so far as to reformat your hard drive, then i would suggest looking at your firewall settings to make sure you are allowing Yahoo and MSN

daniel48706's photo
Thu 02/21/08 05:44 PM
have checked the firewall and proxy settigns already, both are fine. Yahoo I was able to "fix" by going to an older version. Cant do that with msn due to msn requiring you to update to the newest version.

Are you saying miranda and all these others is another im site? One that yuo can add all your yahoo and msn etc accoutns into and chat to everybody on all those lists just in that site?
I will have to check it out.

daniel48706's photo
Thu 02/21/08 06:00 PM
well i got miranda up and running, but still no luck getting onto msn sad

Gangreen's photo
Thu 02/21/08 06:56 PM
Hmm, did you try this http://www.daniweb.com/forums/thread3379.html ?

It may be that windows messenger is automatically signing on.

Gangreen's photo
Thu 02/21/08 07:01 PM
Do you get any error codes when you try to sign in with MSN Messenger?

daniel48706's photo
Thu 02/21/08 07:25 PM
ok, now yuo are saying something I recognize lol. I got the 404 message, and an error to check my proxxies and firewalls, but as I said I checked all those already, both by myself, and then with a technician from yahoo talking me through it, and everything appears to be fine.
However, I do remember seeing "404 file not found".

Gangreen's photo
Thu 02/21/08 07:42 PM
Did it give you a specific error code?

This site has some good steps for troubleshooting. http://answers.yahoo.com/question/index?qid=20080124125819AALvA68

Have you tried signing in with the regular "Windows Messenger" that comes with Windows as opposed to a version you need to install?

daniel48706's photo
Thu 02/21/08 08:32 PM
Only once did it give me a specific error code. Every other time it was 404 file not found.

It was the windows messenger that originally crashed on me. Since then I have tried downloading and when I reformatted the hard drive, I tried again with the windows messenger all to no avail.

Nox_Arcana's photo
Sun 02/24/08 11:35 PM
Edited by Nox_Arcana on Sun 02/24/08 11:37 PM
Hey Daniel, I hope we can help with the issues you are having, but I have some questions for you so I can better understand what's going on:

"...will not allow me to sign in (however I have complete access to everything else as far as MSN goes...)."

When you say this, are you referring to MSN Explorer? (http://explorer.msn.com/install.htm), the MSN website? Or Hotmail? Or something else? It's like when you mentioned:

"I tried to go with an older version like I did with yahoo, but MSN requires that you be completely upgraded to the most current now."

As you probably know your Hotmail address and password are your Windows Live ID. This can be used to sign-on to Windows Messenger and Windows Live Messenger (which are two different versions of the same Instant Messaging application). Windows Messenger, as Gangreen mentioned, is already bundled with Windows XP (which I assume is the OS you are running) and can be found under Start>All Programs>Accessories>Windows Messenger. This Messenger can be run at any time, and doesn't require itself (that I'm aware of) to be updated to whichever MSN you are referring too (is MSN your Internet Service Provider by chance?)

As a test, open Messenger and sign in with your Live ID. Record exactly what error message is displayed and we can try some troubleshooting such as this: http://help.msn.com/(ZmlsdGVyPURIX0ZSRUUmcHJvamVjdD1tZXNzZW5nZXJ3MTAmbWFya2V0PWVuLVVTJmN1PSZ0bXQ9JmZvcm1hdD0=)/Help.aspx?market=en-US&project=Messengerw10&querytype=topic&query=Messenger_TROU_Error_81000301.htm

If you cannot sign-in with Messenger, or Messenger fails to start or run due to some form of corruption, try downloading and installing Windows Live Messenger: http://get.live.com/messenger/overview

Like before, install WLM, and sign-on (if you can) with your Live ID. If you get some error attempting to sign-on with Live Messenger, or a similar error when you tried to sign-on with with the older bundled version of Messenger, you might have some other issue with your computer that is preventing these IM apps from logging in.

If we can nail down what sort of specific error you are getting when attempting to use or sign-on with the either version of Messenger we may be able to offer some more help.

Good luck!






daniel48706's photo
Mon 02/25/08 01:01 AM
I finally found the problem and zapped it. Every time I would go in and reset my firewalls tot heir original settings, windows security program would go right back behind me and block it again.
I finally figured out how to get windows to stop doing this, and everything is back to normal.


Thanks for all the help and suggestions.

daniel48706's photo
Mon 02/25/08 01:02 AM
I finally found the problem and zapped it. Every time I would go in and reset my firewalls tot heir original settings, windows security program would go right back behind me and block it again.
I finally figured out how to get windows to stop doing this, and everything is back to normal.


Thanks for all the help and suggestions.

daniel48706's photo
Mon 02/25/08 01:02 AM
I finally found the problem and zapped it. Every time I would go in and reset my firewalls tot heir original settings, windows security program would go right back behind me and block it again.
I finally figured out how to get windows to stop doing this, and everything is back to normal.


Thanks for all the help and suggestions.

Nox_Arcana's photo
Mon 02/25/08 06:34 PM

I finally found the problem and zapped it. Every time I would go in and reset my firewalls tot heir original settings, windows security program would go right back behind me and block it again.
I finally figured out how to get windows to stop doing this, and everything is back to normal.


Thanks for all the help and suggestions.


Kind of odd behavior for the Windows Firewall, but I'm happy to hear that you got the issue resolved. drinker