Topic: need to add more pictures
phoenixrose23's photo
Tue 01/31/17 04:35 PM
I want to update my current photo, and add some more but it won't let me and they are .jpg, also the terms and conditions are not there. I don't want to pay for this unless I know that none of this is going to be put out to 3rd parties or another country, I am under phoenixrose23

Thank you

mthippie's photo
Tue 01/31/17 04:45 PM
did you check the size of the files?? if they are too large they wont get loaded
you can ask a site moderator for help and they can probably help you get your pics posted
good luck :)

no photo
Thu 02/16/17 06:18 PM
Hello and thank you for your patience,

When it comes to uploading a photo to Mingle2, make sure that the file you are trying to upload is the right type (.gif, .jpg, or .bmp format). These three formats are the only types of image files that we support.

Also, when it comes to photos that our system accepts, the actual file size is almost unlimited. However, the number of pixels in the image is limited to 10 million. In other words, the product of width times length must not exceed 10000000.

If you are still unable to get your photo onto the site using the information above, then you may be using a mobile device that we do not support. We only support Android and iOS devices, at this time.

Regards,
Grace
Mingle2 Customer Service