Topic: Refund / De-Activation
no photo
Tue 01/17/17 09:53 PM
I would like to deactivate my account and request a refund please. I found nothing but scam female asking me to go visit website so they can charge me money separately . This is ridicules

mzrosie's photo
Wed 01/18/17 12:31 AM

I would like to deactivate my account and request a refund please. I found nothing but scam female asking me to go visit website so they can charge me money separately . This is ridicules


Hi TravelCan

Here's what to do:

1. For refund, create a (billing) help ticket here:
Mobiles: http://m.mingle2.com/users/contact_us
or here:
PC: http://mingle2.com/welcome/contact_us (full site)

2. Deactivate account -
You would go here to deactivate your profile:
http://mingle2.com/user/show_settings

You may want to go here first, to stop emails:
http://mingle2.com/inbox/mail_settings

And to: http://mingle2.com/user/edit_photos
to remove your photos (optional..you may want
to leave them in case you return :-)

For mobile app users
- Click Menu on top left of your screen
- Click SETTINGS
- Deactivate your Account (bottom of the list)


Best wishes :-)

Rosie
Site Moderator




no photo
Sat 01/21/17 11:40 PM
How will I get my refund. This site is phishing site
I would like to have a refund !

mzrosie's photo
Sat 01/21/17 11:45 PM

How will I get my refund. This site is phishing site
I would like to have a refund !


Please read above reply.

no photo
Mon 01/23/17 12:53 PM
Hi
I want to deactivate this account for personal reason

mzrosie's photo
Mon 01/23/17 02:32 PM

Hi
I want to deactivate this account for personal reason


Hi Rousho

Please read response above.