Topic: Premium Membership only working on website
DelMac1982's photo
Mon 11/14/16 12:16 PM
hi I singed up for a premium Membership though the mingle 2 website why had it not activated the premium features on the mobile app as well

no photo
Mon 11/14/16 12:43 PM
Hi,

Are you using the iOS or the Android app? It should have activated your mingleplus already on the apps. If you don't see it, can you try to restart the app and try again? Please let us know if it didn't work correctly.

no photo
Mon 11/14/16 01:09 PM
We tested your account and from the apps you had the premium feature. If you still don't see it, please log out and log back in to check again.

Thank you and hopefully it works!

DelMac1982's photo
Tue 11/15/16 01:00 PM
It is an android app i have, i could not find a way to log out but i uninstalled the app then reinstalled it and it asked me to log in and since then it has been working, Thanks Del