Please advice how I can reactivate the iPad and safely retrieve my files. I have tried using iTunes but end up frustrated.

I will be forever grateful if successful.

This is one of many reasons I don't buy devices that don't have SD cards, or at least allow me to connect a USB cable and control the device with a computer. Its too easy for things to get screwed up in a way that leaves you totally dependent on the manufacturer.


Some scammers exploited this years ago and held iOS users hostage - demanding payment to give the owner power over their iOS device again.

Hopefully this will help you:

https://support.apple.com/en-us/HT204306

http://www.youtube.com/watch?v=oDOY6bwhqU8

Thank you, Moe. At least someone is kind enough to respond an SOS!
Unfortunately, nothing could be done to salvage my files. The IPad must be restored bact to factory settings to function again. Total Loss! Among the files was my dad's birthday family photos. So sad . Anyway, I am wiser.....

You mean like the link included in my post?



That's really unfortunate. This is why I do not trust apple with my data. apple deleted a bunch of photos off of a friends phone during a routine update. apple's OS update process is so buggy and poorly designed, lots of people lose data during upgrades.

And you know what all the apple lovers said to her? That she should have been using apple's photo service. No, its never apple's fault when apple destroys user's data.

And just this week apple sent out another update which bricked some people's ipads.

I really do believe that the best way to prevent these kinds of situations is to buy devices that put you in control of your own device.

anyone can store everything on cloud, just for these reasons... and it's free, too... i back up my iphone to my computer, and i haven't lost a thing in at least 10 years...

just saying, there are ways of doing things without the issues you presented here...

goggle has a storage site as well as windows, mostly all cloud based...

Thanks, Moe.

i would imagine that your Itunes would have stored some of the pics for you, unless you never plugged it into your computer... but you can set it up to save everything when it syncs, either on your computer or on cloud... cloud means you can access the data from any computer, anywhere, and your computer means just you laptop/home pc....

Am wiser now.....

Yes, and some cloud providers even use high quality, modern security measures (2 factor auth, ip comparisons, user notification) keeping their user's account secure, and preventing the kind of embarrassing account breaches that happened to iCloud users last year.

But when we do this, when we give our data over to google and apple etc, we lose control over our own data. Many people would prefer not to use this solution. And its never *really* free. The reason they give it away for free is because they get something of greater value from us in return by doing so.

But how does this address the issue of apple deleting user's photos? Are we just going to say "If you use apple products, you should use apple's cloud, because otherwise apple will delete your photos?" To me that's a cop out. Users should be free to use cloud services if they want to, not out of fear that bugs from apple will steal their precious memories.

I think the real solution here is for apple to deliver higher quality software and prevent the problem of deleting people's photos on OS updates.

Some people really value both privacy and security, and staying away from cloud services (esp. buggy ones, or those with substandard security) is a good idea in that case.

Noted, Trade. Totally in agreement on privacy. We also need safety. We have to trade-off...

Thanks.

thats why i don't use cloud, i keep everything on a memory stick in my laptop bag... whenever i plug in my iphone to my laptop, it automatically copies everything in my phone and stores it in a file on my laptop... then i can copy that onto a memorystick whenever i want... seems to be the safest way, for me anyway