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| Topic: Mobile Site page display error | |
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Edited by
glears
on
Wed 01/07/15 05:47 AM
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Since January 6th, when you select search or view a persons profile, the black rectangle that serounds the 'Matches'/'Filter' and 'About'/'Photo' extends a full page black before you see the Matches, About or Photos. I cleared the cookies and the problem still persists. I use Google Chrome on Android.
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Thanks for the post, glears. We're looking into the issue.
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Same prob here.
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Today I had the not an error but when I logged into the mobile site I could view whoever had viewed my profile but when I went to read emails all I got was a black screen below the messages/nudges tabs. Still doesn't work.
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Are both of you ladies using Android phones with the mobile site, too?
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It's an LG, so probably an android. But not using chrome.
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Example: on the forum page, where it says community, recent, my topics, it's like those cells are very elongated. So, if I push "my topics" it highlight that section of the elongated black cell.
If that makes sense. |
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Edited by
glears
on
Wed 01/07/15 07:26 PM
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I tested the site using the Dolphin, Firefox and Opera for android and they all rendered fine. Seems to be happening only on Chrome which is the native browser of Android. LG use Android by the way.
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Thanks for the information and patience, everybody. We believe that we have fixed the problem, but you may need to empty your browser's cache to see the effect. Do let us know.
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Edited by
tanyaann
on
Thu 01/08/15 12:01 PM
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Charles, don't really know how to do that on phone. Is it the same as clearing browser history?
Did that and no change. |
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Thanks, tanyaann. Or next action will depend on additional feedback as it comes in (here and via email).
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Edited by
glears
on
Thu 01/08/15 04:11 PM
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Emptied the cache and cookies. Problem still persists.
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Edited by
glears
on
Thu 01/08/15 04:16 PM
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Tried something different. Go to phones settings->Apps->Chrome. Then select force stop, then clear cache, then clear data. Things will be back to normal.
Thanks Charles. |
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Are both of you ladies using Android phones with the mobile site, too? I am using an Android phone. |
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Who you calling a lady!
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Tried something different. Go to phones settings->Apps->Chrome. Then select force stop, then clear cache, then clear data. Things will be back to normal. Thanks Charles. That worked!! |
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Tried something different. Go to phones settings->Apps->Chrome. Then select force stop, then clear cache, then clear data. Things will be back to normal. Thanks Charles. And thank you so much for your easy to follow instructions. You're the best! |
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I don't use chrome, so deleted cookies and cache out of browser. Fixed now.
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Edited by
tanyaann
on
Thu 01/08/15 06:21 PM
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Tried something different. Go to phones settings->Apps->Chrome. Then select force stop, then clear cache, then clear data. Things will be back to normal. Thanks Charles. And thank you so much for your easy to follow instructions. You're the best! 
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The feedback is appreciated...and promising.
Was only referring to the two people that posted between my earlier replied, glears, and thanks for the tip on cache clearing. |
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