Topic: Can't open my mail
spottedowl's photo
Thu 09/18/14 09:17 AM
Every time I try to open my mail,it sends me to another page ,No HELP ! What's going on ?

charles's photo
Thu 09/18/14 10:25 AM
If you are seeing the Dotster page, spottedowl, we did have a problem with our provider a few days ago. The issue has been corrected, but you may need to empty your cache and/or reset your Mingle2 cookies to access mail:

How to empty your cache (this step should be tried first):
http://pcsupport.about.com/od/browsers/f/clear-cache.htm

How to delete your cookies (make sure you only purge your Mingle2 cookies):
http://www.wikihow.com/Clear-Your-Browser's-Cookies