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Community > Help

Topic: log out problem
Lili Joined Mon 05/26/14 Posts: 3	Mon 05/26/14 02:48 AM
why i can't logout i almost touch the button LOGOUT i didn't work? i using a phone? need help

charles Joined Wed 07/26/06 Posts: 6827	Tue 05/27/14 01:02 PM
Welcome, Loverynth. What type of phone are you using? Please be as specific as possible (e.g., make, model, and operating system).

Lizzyakot22 Joined Sat 05/10/14 Posts: 1	Wed 05/28/14 05:00 AM
I can't logout!;(

helen1969 Joined Sat 01/16/10 Posts: 1	Wed 05/28/14 09:31 AM
I need help finding log out button?

charles Joined Wed 07/26/06 Posts: 6827	Wed 05/28/14 11:02 AM
The logout link is in the list that appears when you click the menu icon at the upper-left of any mobile page. If you're clicking that icon but nothing appears, we noticed the same issue. Fortunately, it did not last. If this is happening to you, try refreshing the page a couple of times. We suspect that the new site might not sync up or clear the cache right away, but refreshing does the trick.

MrRightNowww Joined Thu 05/02/13 Posts: 1	Wed 05/28/14 01:46 PM
I have refreshed my page 8 times to no avail. I am still unable to find out where to log out. I am using a relatively new iPhone five Help

charles Joined Wed 07/26/06 Posts: 6827	Wed 05/28/14 05:03 PM
Have you tried closing your browser, MrRightNowww? If that doesn't do it, my next suggestion would be to empty your iPhone's cache.

CCA3 Joined Tue 01/07/14 Posts: 1	Sat 05/31/14 07:33 PM
I have the iPhone 5 also and am getting irrate that I can't log out either. I'm to the point of deactivating my profile again because of this bs

charles Joined Wed 07/26/06 Posts: 6827	Mon 06/02/14 11:35 AM
If you have yet to try these steps, CCA3, try refreshing a few times, closing and reopening your browser, and finally clearing your cache.

Community > Help