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Community > Bug Reports

Topic: cannot add photos
unkemptah Joined Mon 04/21/14 Posts: 1	Mon 04/28/14 01:00 AM
When pressing the "choose file" nothing happens...

charles Joined Wed 07/26/06 Posts: 6827	Mon 04/28/14 12:22 PM
Welcome, unkemptah. Exactly what device are you using? Its operating system and browser version will also be useful information to us.

Elohor6 Joined Sun 04/27/14 Posts: 2	Mon 04/28/14 03:04 PM
Yea same with me

charles Joined Wed 07/26/06 Posts: 6827	Mon 04/28/14 08:19 PM
Welcome, Elohor6. What are the details of the device that are you using? Its make, model, operating system, and browser version will be useful information.

TrentsArk Joined Mon 05/05/14 Posts: 1	Tue 05/06/14 03:30 PM
I cannot upload any photos thru my phone either on the mobile site or full site. I click on the gtey Choose File and zip happens. I am using a Samsung Galaxy S4 with Android.

charles Joined Wed 07/26/06 Posts: 6827	Wed 05/07/14 09:57 AM
Thanks for the specific information, TrentsArk. We test Androids thoroughly, as one might imagine, but I'll make sure that we have tested that model. On your end, make sure that the photos on your phone are of the right file type (.gif, .jpg, or .bmp).

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