Topic: Professional Temper Trantrums | |
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We are studying professionalism in our jobs. So I am wondering how does one throw a professional temper tantrum. I always seem to get it wrong. Should one cuss more or yell louder until one gets their way? Or does yelling and cussing make the temper tantrum less effective? OH OH OH OH I was a personal assistant to the rich famous and powerful. I have heard "Do you know who I am??" and crappola more times that you can count. If you want to win a fight and put up a fuss, you stand your ground. You do not let the other person reduce you to swearing or yelling. You lock eyes with them and tell them why what they are saying is irrational, how things need to be done properly and the consequences of not doing properly and that you refuse to do it incorrectly. An example: My one boss second in command of a huge medical company was getting divorced. He took his kids to the Grand Canyon. His daughter ruined her favorite souvenir a t-shirt from the north rim. I had to call everywhere to replace that shirt. Took me about 6 hours to hunt it down. It was a small fortune to Fed Ex so I got two one her current size and one one size bigger. This shirt was everything to this kid. He yelled at me for buying two. I walk in his office shut the door and tell him how he cheated on his wife, destroyed his marriage, how it was bad enough I was fielding phone calls all day from his irate wife and I did not need his little girl calling crying to and he made X number of thousands and could afford an addition $30 t-shirt to make her happy esp. when I was paying fortune to Fed Ex over night it. I won. TL |
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I've witnessed everything from the head toss + stomping away - to actual loud lecturing - followed by muttering under the breath never had one myself, at work anyway - I 've whispered the f word in a good friend's ear once or twice tho Oh No, Say it ain't so . NOT the "F" word ! I know, my bad but I kept it discreet |
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Eh... I don't need to throw fits to make people understand. They either do or don't.
Seems like it's their personal problem to me. |
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OOOOOOH now this is one that I know quite a bit about. So where to start. OKAY! My first Chef/mentor..he was teaching me some of his sauces. I make great sauces and I owe it to him. If they weren't perfect he would dump the sauce on me and throw the pan across the kitchen. Or just launch the pan across the kitchen. Chefs and kitchens can get rather intense. More so with the old school chefs not so much the new chefs. But he did it because he expected perfection for me and would not settle for anything less because the patrons who are paying to eat our food only deserves perfection. Then we have my third chef/mentor. He was mentored by Chef Rubuchon. He would get in my face yell until he was red and spitting while I was cooking. It helped me believe it or not. It helped me stay focused when chaos around me is erupting, and again taught me that patrons deserve perfection. I have worked with countless great chefs that did temper tantrums and it was because I was not living up to my potential. In the kitchen it is used as a motivator. We as a people are never perfect but because of these chefs and their professional temper tantrums, my food is perfect, my plating is perfect. Now if you ask me if I would ever do this to those I train, teach and motivate. No. That kind of motivation is old school and not needed. I have trained line cooks that have gone onto becoming great chefs and I have done it without throwing temper tantrums but still maintaining the intensity, and the passion needed to run a kitchen. Well, I am glad that you took it to be a positive and learning experience. I couldnt have done it. I only let people do me wrong or treat me as "less"....ONE time. That's it. In a work environment...I would have jacked that guy up. I am not only a pretty good cook....I am sneaky, mean and completely unapologeticaly evil when it comes to the ones who got it coming. Rank don't mean nothing with me. Rub a small piece of fiberglass insulation on his toilet paper for 3 days. Then smile as he tries to do his gestapo sauce god routine while his butt is itching like crazy for a week. Performance, efficiency, consistency and results is what I expect of myself at whatever I do. |
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We should ask Mel Gibson. |
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