2 Next
Topic: office and windows 7
kc0003's photo
Sat 06/19/10 06:38 PM

we'll put our top men on it

http://www.youtube.com/watch?v=gt9j80Jkc_A



thanks, i'll wait for them to answer...

kc0003's photo
Sat 06/19/10 06:42 PM


You may want to uninstall Office 2007 and update Windows7 and then try re-installing office...




i did this last night and it seems to have helped (i just hope any new updates do not cause the same problems)as far as running office, now i have to figure out why my system keeps shutting down.

Atlantis75's photo
Sun 06/20/10 12:52 AM



You may want to uninstall Office 2007 and update Windows7 and then try re-installing office...




i did this last night and it seems to have helped (i just hope any new updates do not cause the same problems)as far as running office, now i have to figure out why my system keeps shutting down.


Are you using the full version of Win 7?

The trial versions and release candidates have an expiration and the common sign is that it will shut down every 2 hours.

And if not, then check your power options and click advanced and make sure the the one is selected you like, I think there are 3 options (balanced, power saver, max performance) but you can create your own scenario. So check if it's actually going into sleep mode or hibernation after being idle.

kc0003's photo
Sun 06/20/10 01:58 AM




You may want to uninstall Office 2007 and update Windows7 and then try re-installing office...




i did this last night and it seems to have helped (i just hope any new updates do not cause the same problems)as far as running office, now i have to figure out why my system keeps shutting down.


Are you using the full version of Win 7?

The trial versions and release candidates have an expiration and the common sign is that it will shut down every 2 hours.

And if not, then check your power options and click advanced and make sure the the one is selected you like, I think there are 3 options (balanced, power saver, max performance) but you can create your own scenario. So check if it's actually going into sleep mode or hibernation after being idle.



full...

i switched over to max, but it doesn't seem to matter if it's been idle or i am still working on it, it just does it at random times.

msmyka's photo
Sun 06/20/10 09:10 AM
Edited by msmyka on Sun 06/20/10 09:10 AM

Honestly, theres no reason to be running 64 bit it requires HUGE amounts of RAM and is possibly why your computer is shutting down.

Atlantis75's photo
Sun 06/20/10 12:21 PM





You may want to uninstall Office 2007 and update Windows7 and then try re-installing office...




i did this last night and it seems to have helped (i just hope any new updates do not cause the same problems)as far as running office, now i have to figure out why my system keeps shutting down.


Are you using the full version of Win 7?

The trial versions and release candidates have an expiration and the common sign is that it will shut down every 2 hours.

And if not, then check your power options and click advanced and make sure the the one is selected you like, I think there are 3 options (balanced, power saver, max performance) but you can create your own scenario. So check if it's actually going into sleep mode or hibernation after being idle.



full...

i switched over to max, but it doesn't seem to matter if it's been idle or i am still working on it, it just does it at random times.


Sounds like it has something to do with your hardware. How old is this PC? Or is it a notebook?



Heat might be the issue, the new motherboards (and CPU) has a built in function to shut down to avoid to be fried.

How's the ventillation of the system?


Atlantis75's photo
Sun 06/20/10 12:27 PM
Edited by Atlantis75 on Sun 06/20/10 12:27 PM


Honestly, theres no reason to be running 64 bit it requires HUGE amounts of RAM and is possibly why your computer is shutting down.


No honey... flowerforyou it's the other way. People who use a lot of RAM for programs such as multimedia applications (video/audio editing/streaming) is recommended to use a 64Bit OS. It used to be a factor with Windows XP, since it can't handle more than 4Gigs (I think) and it wouldn't recognize or utilize it, while the 64bit XP would be upgradable to some crazy amount of memory.

Right now I'm using Win7 Enterprise edition (64bit) and this is only a trial version (anyone can download it and it's good for 90days) and so far everyhting works, whatever I throw at it.


You can get it here but do not install it over your full-version OS, better off to have it on an extra hard drive or a different partition on the disk:

Here is the link:
http://windowsteamblog.com/windows/b/springboard/archive/2009/09/01/windows-7-enterprise-90-day-evaluation-now-available.aspx

msmyka's photo
Sun 06/20/10 12:46 PM
I understand that 64bit processes larger amounts of memory more efficiently than 32bit but I was also under the impression that 64bit required a certain amount of RAM (4GB) when most computers come with 1 or 2GB standard.



From Microsoft's Website:


Can my computer run a 64-bit version of Windows?

To run a 64-bit version of Windows, your computer must have a 64-bit-capable processor. If you are unsure whether your processor is 64-bit-capable, do the following:

Open Performance Information and Tools by clicking the Start button, and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.
Click View and print detailed performance and system information.

Atlantis75's photo
Sun 06/20/10 02:25 PM

I understand that 64bit processes larger amounts of memory more efficiently than 32bit but I was also under the impression that 64bit required a certain amount of RAM (4GB) when most computers come with 1 or 2GB standard.



From Microsoft's Website:


Can my computer run a 64-bit version of Windows?

To run a 64-bit version of Windows, your computer must have a 64-bit-capable processor. If you are unsure whether your processor is 64-bit-capable, do the following:

Open Performance Information and Tools by clicking the Start button, and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.
Click View and print detailed performance and system information.


Well..most processors today are all 64bit...unless it's like 6-7yrs old. No, it doesn't need a lot of RAM..2GB will suffice, but again, it's pointless to have a 64bit operating system if no large amount of RAMs will be used. Not exactly pointless..more like unnecessary.

kc0003's photo
Mon 06/21/10 12:13 AM






You may want to uninstall Office 2007 and update Windows7 and then try re-installing office...




i did this last night and it seems to have helped (i just hope any new updates do not cause the same problems)as far as running office, now i have to figure out why my system keeps shutting down.


Are you using the full version of Win 7?

The trial versions and release candidates have an expiration and the common sign is that it will shut down every 2 hours.

And if not, then check your power options and click advanced and make sure the the one is selected you like, I think there are 3 options (balanced, power saver, max performance) but you can create your own scenario. So check if it's actually going into sleep mode or hibernation after being idle.



full...

i switched over to max, but it doesn't seem to matter if it's been idle or i am still working on it, it just does it at random times.


Sounds like it has something to do with your hardware. How old is this PC? Or is it a notebook?



Heat might be the issue, the new motherboards (and CPU) has a built in function to shut down to avoid to be fried.

How's the ventillation of the system?




system info:

System Manufacturer TOSHIBA
System Model Satellite L355D
System Type x64-based PC
Processor AMD Athlon(tm) X2 Dual-Core QL-60, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.20, 7/7/2008
SMBIOS Version 2.4
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.75 GB
Available Physical Memory 1.54 GB
Total Virtual Memory 5.49 GB
Available Virtual Memory 4.25 GB
Page File Space 2.75 GB
Page File C:\pagefile.sys

after install of o/s and a few programs i still have 116gb of 147 free..........

ok so i have office working now and i have stopped the system from shutting down whenever it encounters an error (changed settings) now i have to figure out why i am having trouble installing certain programs...ie. windows live essentials (error code hr:0x80070003)

this is a registry error code not unlike the one i was getting while trying to install office. i think i may just have to start all over and do another clean install.

s1owhand's photo
Mon 06/21/10 04:22 AM
wow - sounds like 7 is having some kind of trouble keeping track of the registry properly through the install process. perhaps there is an update issue. (and it does sound like you may want to try a fresh clean install)...

i'd google for 7 plus registry errors and see what comes up
and also check to see what the recommendation is regarding patches
sounds like you might want to do a complete fresh install without any AV or security software of course, then check for any system patches and updates, and only after the system is totally clean and patched do the office install followed by all office patches before installing any other software.

does look like others have seen similar problems

http://social.microsoft.com/Forums/en/LiveMesh/thread/1b2fe14d-6770-48c2-ad4d-dce142e051f0

no photo
Mon 06/21/10 06:33 AM
Stuff like this is why I always had problems maintaining my production and rental PC machines during my 'corporate incarnation' ... this kinda stuff never happened with my Macs ...

2 Next