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Topic: Vonage
justinc1431's photo
Sun 04/05/09 10:21 PM
I'm a user. Anyone else on here use it? If so what's your experience? Right now I can't recieve or make calls. For the last two weeks I've only been able to make outgoing calls. They haven't been much help via email. And I can't call them since my phone won't let me dial out... kinda sucks right now.
isaac_dede's photo
Sun 04/05/09 10:24 PM
Never used vonage but my phone is a voip phone through ACN it's just like vonage except it has a video screen on it so when my mom got it i get to see her as well as talk to her. It's slick that's why i sell them too...want to switch? email me
Queene123's photo
Sun 04/05/09 10:25 PM

I'm a user. Anyone else on here use it? If so what's your experience? Right now I can't recieve or make calls. For the last two weeks I've only been able to make outgoing calls. They haven't been much help via email. And I can't call them since my phone won't let me dial out... kinda sucks right now.


sounds like you need to change.
try magic jack you can buy it at best buy radio shack for $40 and there is only a yearly fee of $19

i have thought about getting a 2nd line and just may cancel my house phone alltogether and use magic jack
Queene123's photo
Sun 04/05/09 10:27 PM
Edited by Queene123 on Sun 04/05/09 10:32 PM

Never used vonage but my phone is a voip phone through ACN it's just like vonage except it has a video screen on it so when my mom got it i get to see her as well as talk to her. It's slick that's why i sell them too...want to switch? email me


i have heard about the video screen i saw then one yr at the mall (that was ages ago and at that time those phones were like $1,000)

email me it would be interested to find out more info on those

i know when those phones first came out garth brooks bought each one for his family
Riding_Dubz's photo
Sun 04/05/09 10:29 PM
wooooooooooo hoooooooooooooooooo


wooooooooo hoooooooooooooooooooo


wooooooooo hooooooooooooooooooooo


:banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana:






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isaac_dede's photo
Sun 04/05/09 10:33 PM


Never used vonage but my phone is a voip phone through ACN it's just like vonage except it has a video screen on it so when my mom got it i get to see her as well as talk to her. It's slick that's why i sell them too...want to switch? email me


i have heard about the video screen i saw then one yr at the mall (that was ages ago and at that time those phones were like $1,000)

email me it would be interested to find out more info on those

i know when those phones first came out garth brooks bought each one for his family


Queen I tried to email you but your preference's won't let me so here is the link about the phone from the site https://www.myacn.com/digital/ if intersted i get commission on them if you go through me i'd appreciate it. :)
Queene123's photo
Sun 04/05/09 10:54 PM



Never used vonage but my phone is a voip phone through ACN it's just like vonage except it has a video screen on it so when my mom got it i get to see her as well as talk to her. It's slick that's why i sell them too...want to switch? email me


i have heard about the video screen i saw then one yr at the mall (that was ages ago and at that time those phones were like $1,000)

email me it would be interested to find out more info on those

i know when those phones first came out garth brooks bought each one for his family


Queen I tried to email you but your preference's won't let me so here is the link about the phone from the site https://www.myacn.com/digital/ if intersted i get commission on them if you go through me i'd appreciate it. :)


thanks.. i put it in my favs
justinc1431's photo
Mon 04/06/09 12:27 AM
I had Vonage before and canceled because I thought it would be a better idea to go to using just a cell phone... that wasn't my best choice. So I came back because I hadn't had any problems before and it was really good quality and very affordable. How much are the monthly charges for the ACN service?
no photo
Mon 04/06/09 07:12 AM
I have had VOIP phone service through Charter, it sucked.
We had them out to fix something once a month at least for 5 months.
That doesn't include the manual resets of the modem I did myself, or the times we just waited it out to reset.
Yeah it was cheap, bundled with the internet/cable TV. but what good is it if it doesn't work?
When we had regular Ph. service we never had an outage or repair issue.
Now I just have the cell.
I do miss the better sound quality or a landline though.
Mr_Music's photo
Mon 04/06/09 07:32 AM
Edited by Mr_Music on Mon 04/06/09 07:33 AM
sounds like you need to change.
try magic jack you can buy it at best buy radio shack for $40 and there is only a yearly fee of $19

i have thought about getting a 2nd line and just may cancel my house phone alltogether and use magic jack


JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK!!!!!!!! Don't waste your time or your money, you'll regret it. You'll have more problems than not, you'll never get ahold of any customer service, and you will have a
b!tch of a time trying to uninstall it.

When something sounds too good to be true, it usually is. DEFINITELY is, in this case!
no photo
Mon 04/06/09 07:45 AM

I'm a user. Anyone else on here use it? If so what's your experience? Right now I can't recieve or make calls. For the last two weeks I've only been able to make outgoing calls. They haven't been much help via email. And I can't call them since my phone won't let me dial out... kinda sucks right now.


You're going to have to find a way to call them. Otherwise, they're not going to confirm if it's their problem or not.

Their customer service is pretty horrible, though. I use them and have had a few problems. I was without home phone service for about three weeks once because it took forever for them to confirm it was a problem with their device and then even longer for them to send me a new one.

MsCarmen's photo
Mon 04/06/09 08:21 AM

sounds like you need to change.
try magic jack you can buy it at best buy radio shack for $40 and there is only a yearly fee of $19

i have thought about getting a 2nd line and just may cancel my house phone alltogether and use magic jack


JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK!!!!!!!! Don't waste your time or your money, you'll regret it. You'll have more problems than not, you'll never get ahold of any customer service, and you will have a
b!tch of a time trying to uninstall it.

When something sounds too good to be true, it usually is. DEFINITELY is, in this case!


What problems did you have out of it when you did have it installed?
Mr_Music's photo
Mon 04/06/09 08:29 AM
Edited by Mr_Music on Mon 04/06/09 08:32 AM
Echo-y sound
Sound quality sucked
Could not hear
Could not be heard
Worked when it wanted to
Susceptible to virus
No customer service
A fee to cancel service
Virtually impossible to uninstall
Etc.

About the only GOOD thing they did was make a nice smash mark on the blacktop when they got run over with the car.
justinc1431's photo
Mon 04/06/09 08:31 AM


I'm a user. Anyone else on here use it? If so what's your experience? Right now I can't recieve or make calls. For the last two weeks I've only been able to make outgoing calls. They haven't been much help via email. And I can't call them since my phone won't let me dial out... kinda sucks right now.


You're going to have to find a way to call them. Otherwise, they're not going to confirm if it's their problem or not.

Their customer service is pretty horrible, though. I use them and have had a few problems. I was without home phone service for about three weeks once because it took forever for them to confirm it was a problem with their device and then even longer for them to send me a new one.




That's good to know. I've sent 3 emails now, all with pretty much the same thing. I'm almost positive that it's the v-portal that's messed up. It won't fully power up and won't connect to the internet. I'll make the suggestion that they send me a new one or tell them they can cancel my account and had better not expect to charge me a fee since I've only had the service for a month.
no photo
Mon 04/06/09 08:35 AM



I'm a user. Anyone else on here use it? If so what's your experience? Right now I can't recieve or make calls. For the last two weeks I've only been able to make outgoing calls. They haven't been much help via email. And I can't call them since my phone won't let me dial out... kinda sucks right now.


You're going to have to find a way to call them. Otherwise, they're not going to confirm if it's their problem or not.

Their customer service is pretty horrible, though. I use them and have had a few problems. I was without home phone service for about three weeks once because it took forever for them to confirm it was a problem with their device and then even longer for them to send me a new one.




That's good to know. I've sent 3 emails now, all with pretty much the same thing. I'm almost positive that it's the v-portal that's messed up. It won't fully power up and won't connect to the internet. I'll make the suggestion that they send me a new one or tell them they can cancel my account and had better not expect to charge me a fee since I've only had the service for a month.


Just be ready for them to not agree with that, since they were not able to help you over the phone. If they agree to that, though, you're lucky.
MsCarmen's photo
Mon 04/06/09 08:38 AM

Echo-y sound
Sound quality sucked
Could not hear
Could not be heard
Worked when it wanted to
Susceptible to virus
No customer service
A fee to cancel service
Virtually impossible to uninstall
Etc.

About the only GOOD thing they did was make a nice smash mark on the blacktop when they got run over with the car.


Oh okay. I had seen you comment about it once before but I wasn't sure what problems you had with it.
Atlantis75's photo
Mon 04/06/09 10:23 AM
Edited by Atlantis75 on Mon 04/06/09 10:24 AM

Echo-y sound
Sound quality sucked
Could not hear
Could not be heard
Worked when it wanted to
Susceptible to virus
No customer service
A fee to cancel service
Virtually impossible to uninstall
Etc.

About the only GOOD thing they did was make a nice smash mark on the blacktop when they got run over with the car.


You're wrong. What "fee" are you talking about? You pay 20 bucks for a year, divide that by 365 to get how much it costs per day, it's probably less than taking a deep breath.

Never had any of those problems you listed, the sound quality didn't suck and it's not impossible to uninstall. Sounds like you either have a shaddy computer or crap internet connection.
Mr_Music's photo
Mon 04/06/09 10:33 AM
You don't have to take my word for it. Read the feedback reports for yourself.
no photo
Mon 04/06/09 10:36 AM

You don't have to take my word for it. Read the feedback reports for yourself.


Everything doesn't work the same for everyone. Vonage has terrible feedback, yet some people I know have never, ever had any problems like I have. Perhaps they're just lucky? Maybe that's the same with magic jack.

As for the person you responded to, it sounded like he's actually used it as well and didn't have issues.
Mr_Music's photo
Mon 04/06/09 10:56 AM
Suit yourself. Makes no difference to me.
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