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Community > Help

Topic: 1 new Mail but no mail
Goldeye18 Joined Thu 03/12/09 Posts: 8	Fri 03/13/09 07:33 AM
is this a glitch where my mailbox will say i have 1 new mail but when i show up there it say the mailbox is empty. Will it go away after i get a message from a user on here?

markecephus Joined Sun 10/07/07 Posts: 13831	Fri 03/13/09 07:42 AM
Have you tried clearing cache and deleting cookies, Goldeye18?

MsCarmen Joined Wed 05/07/08 Posts: 6282	Fri 03/13/09 08:11 AM
If you have recently blocked someone one, they may have sent you a message. If that is the case, temporarily unblock them to see if that is who the email is coming from and then delete the email and block them again.

charles Joined Wed 07/26/06 Posts: 6827	Fri 03/13/09 09:18 PM
Welcome, Goldeye18. There is a glitch with the email counter, and you guys helped me discover it a short while ago. Basically, the Mail counter can be off by +1. We will fix it, but it may take until Monday.

shadowprincessx Joined Sat 12/27/08 Posts: 153	Mon 03/16/09 01:50 PM
so its a glitch and not the 'friend request' or nudge thingy right?

charles Joined Wed 07/26/06 Posts: 6827	Mon 03/16/09 10:41 PM
That is correct, shadowprincessx.

bgrant Joined Sat 03/14/09 Posts: 1	Sat 03/21/09 08:02 PM
my mail has the same problem can it be fixed?

charles Joined Wed 07/26/06 Posts: 6827	Mon 03/23/09 09:15 PM
Welcome to the forums, bgrant. Your account is one of the last few experiencing this bug. We're trying to wipe it out completely, so I'm hoping it is fixed in the next couple of days. I do apologize for the inconvenience.

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