Topic: Unable to access mail?
no photo
Thu 02/12/09 07:58 PM
Below is what happens when I try to get into my mail:

Application Error
Sorry, but there was a problem handling your request. The Mingle2 team has been notified of the error. Please try again later.

Go to Mingle2 Home

Misspharry1017's photo
Thu 02/12/09 08:30 PM
I would wait it out for awhile then try it agian.

no photo
Thu 02/12/09 08:38 PM
Maam I waited two days about 30 hours? :) thanks for the advice :) chris

charles's photo
Thu 02/12/09 09:06 PM
Welcome to the forums, 62Rats. I do see the problem, but I will need help from a programmer in order to fix it.

Until then, since your email does not work, we will give you the option of creating a temporary account. Do you have access to another email address? You will need another one if you are to make a second account, as we only allow one account per email address.

In any case, I do apologize for the inconvenience.

no photo
Fri 02/13/09 05:16 AM
Thank you Sir do you know what caused this problem?

charles's photo
Fri 02/13/09 02:06 PM
It's probably a corrupt file or some disallowed action which sneaked through. That's just my guess, though.

no photo
Fri 02/13/09 07:03 PM
How does one report this problem to be fixed by those who can fix it?

charles's photo
Sat 02/14/09 01:26 PM
I have forwarded it to the developer in charge of that area. He was not able to solve it yesterday, so the problem will probably not be fixed until early next week.

There are a few others who are experiencing the same problem, so it's not just you. As I said above, your best bet is probably to create another temporary account. Under such circumstances, it only makes sense that we would allow this.

charles's photo
Tue 02/17/09 02:44 PM
This was fixed late last night, 62Rats, but please let us know if you notice any other problems.