Topic: Help!
Winx's photo
Thu 10/23/08 12:34 PM
Edited by Winx on Thu 10/23/08 12:34 PM
I just logged on. My emails are gone. Even the ones that I haven't read are gone.

I want them back.:angry:



maraskia74's photo
Thu 10/23/08 12:35 PM
try relogging maybe flowerforyou

Winx's photo
Thu 10/23/08 12:39 PM

try relogging maybe flowerforyou


Didn't work.

I had a few pages of mails and a couple of unread ones when I logged off.

I log in now and have one unread one. That's it!!!!

Winx's photo
Thu 10/23/08 12:51 PM
Help!sad sad sad

charles's photo
Thu 10/23/08 01:18 PM
I'll check to see if we can recover the emails, Winx. Is it possible that somebody else logged into your account and deleted your emails, by the way?

mike's photo
Thu 10/23/08 01:51 PM
Also, any chance that the messages were more than 30 days old? Messages older than 30 days old get deleted automatically every night.

If not, can you send either Charles or I a message with some more information about the emails you remember, i.e. approximately when you received them, and who they were from? We'll try to figure out what happened to them.

Thanks,
Mike

Winx's photo
Thu 10/23/08 01:55 PM

I'll check to see if we can recover the emails, Winx. Is it possible that somebody else logged into your account and deleted your emails, by the way?


I don't see how. I'm the only one with the information.

Winx's photo
Thu 10/23/08 01:56 PM

Also, any chance that the messages were more than 30 days old? Messages older than 30 days old get deleted automatically every night.

If not, can you send either Charles or I a message with some more information about the emails you remember, i.e. approximately when you received them, and who they were from? We'll try to figure out what happened to them.

Thanks,
Mike


There were emails from today - read and unread. And a few pages that were under 30 days old.

mike's photo
Thu 10/23/08 01:57 PM
From who - can you be specific? Please send to me over mail - don't post that info on the forums.

Winx's photo
Thu 10/23/08 01:58 PM

From who - can you be specific? Please send to me over mail - don't post that info on the forums.


Okay.