try going to my webcam... and see if it loads up.... and once you are talking with someone then you can click on view my cam...

when you first plugged it in... did it install the drivers?

I think I have to uninstall it and re-install it but, I can't seem to find it! in my program's.

dont uninstall anything, it would have automatically done it!

on messenger.... in the menu options.... it should say 'my webcam' click on it... as long as you have it plugged into the port, it should load up and show you...

it may have a shutter on the cam... adjust it so the picture isn't blurry....


if it doesn't look up.... unplug it and plug it back in again.

otherwise, I would say read the book that came with it, b/c I'm lost after that.

(or you can try going into the control panel of your computer and click on webcams, and look to see if it installed itself in there)

well when you have yahoo up..... you go to options on most messengers (but could be different depending on your messenger) click on 'webcam' or 'my webcam' and it should bring it up or

if you are already chatting with someone they can request your cam and sometimes that will automatically bring it up if you click on allow for their request.

I've tried that too Tanyaann. Do I need to get a different one? When I look at different brand's. Philips is not listed. I'm clueless.

I've tried that too Tanyaann. Do I need to get a different one? When I look at different brand's. Philips is not listed. I'm clueless.

did you follow the steps that the manual that came with it says to do? Direction's only say to plug it in.The "New Hardware Found"message will appear, it did, and said it was ready to use.

if so, look in the manual for a 1-800 to call for assistance.